You will need to provide details on the location of the issue, the type of issue (plumbing, appliance, pest control, heat, etc.)
Below are some helpful information on appliances and heat issue.
For appliances (dishwasher, oven, laundry or fridge): Please include a picture of the make/model/serial number and a complete description of the problem. Detailed descriptions that include photos and/or videos will lead to faster, more accurate service. Below are some examples where serial numbers/info can be found.
For Heat Issues: Please specify if the heater is an electric wall or baseboard unit, furnace, boiler, or hydronic heat system, so we can send/prepare the right information to our maintenance tech.
The easiest way to remember the difference is to understand that a furnace uses air and a boiler uses water to distribute heat throughout your home. A furnace heats the air that is distributed throughout the house via a blower motor and the home's duct system. The boiler uses hot water to heat your home.