-What to do if it’s an emergency
First and foremost, make sure you and your family are safe before taking action for a repair or replacement.
If you’re experiencing an appliance emergency, like a gushing water leak from your washing machine or gas odor, you need to resolve the situation as soon as possible.
First, in the case of a fire or gas leak, evacuate your home and call local authorities or 911 immediately.
For a less dangerous situation, like a water leak or a broken air conditioner. Please call directly at 425-465-4220, NOT TEXT NUMBER.
Please submit a work order and a Next Brick Specialist will get the fix schedule, and you can receive updates at the residents portal to track the progress.
What information do I need to provide when I submit a work order?