Greeting Owners!
We recently moved our communication system to Zendesk. Our goal is to engage with our owners, optimize our support by bringing all our team together. In addition, the platform aligns with our business mission is to bring a high level of transparency in service for both our owners and residents.
What this means to you
We engage with you better by viewing all your communication history in one place and ultimately resolve issues more efficiently.
We are also working on a robust Help Center to support our owners and residents for FAQs, which will soon be available at help.nextbrick.co
What you will need to do
Please direct all questions and requests to owners@nextbrick.co
Office landline number: 425-372-7582 (9am-5pm Mon-Fri, 10am-4pm Sat)
Urgent/Emergencies (non-text number): 425-465-4220
We appreciate you. Thank you for being awesome!
If I can be of assistance, please do not hesitate to contact me.
Kind Regards,
Next Brick Team