Does Next Brick takes care of everything for me?
Regarding the maintenance of your home, we are in this together. While our maintenance services support you many areas, as a resident, you also have certain responsibilities. Our team fulfills their obligations, and it is up to you to fulfill yours. As a result, you can enjoy a lifestyle free from worry.
What's expected of me as a resident?
As a resident, you will be responsible for taking care of minor tasks such as changing air filters and light bulbs, as well as maintaining the lawn and landscape etc. It is also your responsibility to handle pest control and minor plumbing clogs.
Are air filter really that important?
Yes. Changing your air filters not only reduces your utility bills and improves the quality of the air in your home, but is important to keep your HVAC system working. Damage or a system cleaning due to a dirty filter may be charged back to your account.
How can I avoid unnecessary fees?
Your account will be charged for the following situations:
• Damage caused by you, your pet, or a guest.
• If an issue is not reported to us and causes damage.
• If an service window appointment is cancelled in less than one business day.