Tours/Application/Lease/Pets
- Do I need a co-signer?
- Can you hold a place before I apply?
- How many people can occupy a unit?
- How does the application process work?
- How do I add or remove a pet?
- How do I add or remove another person to my lease agreement?
Resident's Online Portal
- I'm unable to pay my rent via the online portal.
- Is there a late fee if I fail to pay rent on time?
- How to update contact information on tenants portal?
- How is my payment information is protected?
- How do I skip my auto payment for this month?
- How do I delete my auto payment?
Move In
- Tenant Move-in Property Condition Checklist
- How do I handle the key exchange upon move-in?
- When is rent due, are there any late fees?
- How to set up the Electricity Account?
- What is an NSF fee?
- How does the account/bill for water, sewer, waste and electricity work?
Renters Insurance/Utility/Maintenance
- Maintenance Troubleshooting Tips
- How to winterizing the sprinkler system?
- What resident should do when appliances break?
- What residents need to do when accepting an appliances delivery?
- Maintenance Troubleshooting Tips
- How to set up my PSE(Puget Sound Energy)account?
Move Out
- How to Stop PSE Service?
- I was given a 3-Day Notice to Vacate. What do I do now?
- What is normal Wear and Tear VS Damage?-Residents
- How long does it take to get my security deposit back?
- Do you show my property before I move out?
- How do I provide my forwarding address?